Refund Policy
Refund Policy
Last Updated: 10th March 2025
At AIMC, we strive to provide high-quality digital training and certification services. Our refund policy ensures transparency and fairness.
1. Refund Eligibility
- Digital Training & Certification Courses: Once access has been provided, no refunds are allowed.
- Training Sessions with Purchase Orders: Refunds are only permitted for training sessions for which a Purchase Order (PO) has been issued.
- Accreditation Services: Accreditation fees are non-refundable once the evaluation process has started.
- Membership & Subscriptions: Membership and renewal fees are non-refundable.
2. Refund Process
- Refund requests must be submitted in writing to [email protected] with proof of purchase.
- AIMC will review the request and respond within 10 business days.
- Approved refunds will be processed via the original payment method within 30 days of receipt of request.
- A 20% administrative fee will be deducted from all refunds.
3. Non-Refundable Items
- Digital training courses, once access is granted.
- Certification exams, study materials, and exam vouchers.
- Failure to attend a scheduled training session.
4. Cancellation Policy
- AIMC reserves the right to cancel or reschedule courses. In such cases, affected participants will be offered a full refund or a course reschedule.
For refund requests, contact [email protected]